They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Before starting, make sure you are using the latest version of the Accountable app.
Please update the app via:
The Apple App Store
The Google Play Store
This is important, as the banking feature may not be visible in older versions of the app.
There are two ways to open your Accountable bank account.
Go to the Bank page in the Accountable app.
Click on the banner “Open your free professional account.”

Go to Account Settings.
Select Bank Settings.
Click on “Open your free professional account.”

After clicking the button, you will be asked to complete your company information.
You will need to provide:
Your first and last name
Your company name
Your Enterprise number
⚠️ Active in KBO/BCE
Your professional address registered in the KBO (Crossroads Bank for Enterprises)
A description of your professional activities
Additional questions required by SWAN, our banking partner
Please make sure all information matches the official data registered in the KBO.
You will then be redirected to an external secure page to complete your identity verification.
This step is managed by SWAN, our banking partner.
Simply follow the instructions on screen to finalize your application.
The account opening process usually takes between 1 and 3 business days.
Once approved, your professional bank account will be fully active inside the Accountable app.
If you experience any issues during the process, you can always contact us!💜
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Author - Sophia Merzbach
Sophia has been a key member of the Accountable team for many years, bringing a unique blend of journalistic precision and in-depth tax expertise to her work.
Who is Sophia ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
Everything was great! All my questions were answered quickly and in a friendly manner.
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.