It all starts from your inbox
You have receipts or purchase invoices you received on your email?
Simply add or forward us your invoice to [email protected] and we will automatically import it.
You can import multiple PDFs at once: for each distinct file attached, we'll create one invoice and do our best to pre-fill the necessary data for your taxes (see below).
You can also import plain HTML emails: we will automatically convert it into PDF and import it.
The only precaution? Make sure you send us the invoices from the email you are using in Accountable. That is how we know for sure it is yours.
Once in Accountable:
You should be notified once your expense has been processed (it typically takes 2-3 minutes). Once in the app, you should see it appear in the "Expenses" screen, at the top of the list, under the "Expenses to validate" tab.
Before this expense can count against your taxes, you need to validate the pre-booking that Accountable did: make sure the merchant is well identified and that the sub-totals and VAT totals are correct. Don't forget to only tick the "invoice" tickbox if your VAT number figures on the document. Once done, validate the expense and, off you go, your VAT and expense totals have been updated.
A question? A comment? Don't hesitate to reach out in the chat.
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Author - Sophia Merzbach
Sophia has been a key member of the Accountable team for many years, bringing a unique blend of journalistic precision and in-depth tax expertise to her work.
Who is Sophia ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Chiara Marradi
10/05/2026
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
Sumit Tewary
01/12/2024
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
Dean Osborne
05/06/2023
Everything was great! All my questions were answered quickly and in a friendly manner.
Wenzeslawa Wegener
11/05/2026
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
Jeffrey Humble
12/01/2026
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
Sergio Barbarino
13/04/2026
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Norma
06/04/2026
Fast and careful answers from Alina. Top service. Thank you.
Anonymous
06/04/2026
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
Janina Arsenjeva
10/04/2026
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.
Anonymous
12/03/2026
