Managing taxes can be a daunting task, especially for self-employed professionals in Germany. From understanding complex regulations to navigating through tax procedures, knowing you have someone to support you can save you a lot of worries and stress.
At Accountable, we understand these challenges and offer a solution with our team of dedicated Tax Coaches. In this article, we will show you how our Tax Coaches will support you in your tax journey and how they help to make bookkeeping and taxes smoother and more manageable for you.
💡Tip from Accountable: Accountable is a tax software designed for freelancers and Gewerbetreibende (trade persons) in Germany. It covers all the bookkeeping and tax obligations and is available as app and on web. Test it now for free!
Tax matters can be complicated, and the last thing you need is a barrage of technical jargon and ambiguous explanations. Accountable's Tax Coaches are aware of this and will simplify complex concepts and provide practical help in plain English. Also, instead of vague statements like "it depends," they offer actionable guidance that you can easily understand and act upon. With this clear communication, we want to help you make informed decisions and stay in control of your tax obligations.
Accountable's Tax Coaches provide basic tax knowledge, but they also specialise in helping you navigate and utilise the full potential of the Accountable software. From explaining how to write correct invoices in the app to offering tips on how to save taxes, our Tax Coaches ensure that you have a comprehensive understanding of the software's features and capabilities.
For example, if you're unsure about the correct category for an expense, they are there to confirm or suggest the appropriate classification. They can also assist you in understanding numbers, tax computations, and interpreting letters from the Finanzamt (tax office).
💡Have a burning tax question in the middle of the night? You can always ask the Accountable AI Tax Advisor. It provides
Unlike traditional tax advisors who often leave unanswered emails or struggle with follow-ups due to high client demand, our Tax Coaches ensure that you receive a personal answer to your questions within 24 hours. We do our best to offer you prompt and personalised support, that's why you can contact us through email and chat-messaging or even schedule a free phone call or a one-on-one video call in some of our paid plans.
Furthermore, at Accountable, we value user feedback and actively collaborate with our development team to optimise the app based on your suggestions.
When you encounter issues or face challenges with tax-related matters, Accountable's Tax Coaches are committed to finding solutions. They don't give up until the problem is resolved. In contrast, tax advisors might struggle with proactively addressing your concerns due to their workload. With our Tax Coaches, even when it takes some time, you can rely on the persistence and dedication of the whole team, including our developers if needed, to ensure that you receive a solution to your problem.
In addition to one-on-one support, Accountable offers free webinars that cover a variety of tax topics relevant to freelancers and Gewerbetreibende in Germany. These live sessions are designed to give you actionable insights, step-by-step guidance, and practical tips straight from our Tax Coaches.
Whether you simply want to understand how taxes work in Germany, optimise your tax savings or learn how to get the most out of the Accountable app, our webinars make complex topics easier to grasp. Plus, you can ask questions in real-time and get direct answers from the experts.
Attending these webinars is a great way to boost your confidence, stay up-to-date with tax regulations, and connect with a community of freelancers navigating the same challenges.
While the Accountable Tax Coaches offer comprehensive support, it's important to understand their limitations. They aren't certified tax advisors and thus can't offer official tax advice. While the Tax Coaches offer extensive support, they do not provide tax or legal advice. In such cases, they will guide you towards certified tax advisors to address your specific needs.
They also do not encode your documents, review your accounting, submit your taxes on your behalf, contact the Finanzamt (tax office) in your name, perform tax computations, or handle the registration process for self-employment.
However, you can ask about any of those topics and our Tax Coaches will suggest next steps or get you in contact with the right person for your issue. For example, should you require official tax advisory services and you are a user of Accountable, they will connect you with certified tax advisors who possess the necessary qualifications and expertise.
At Accountable, we want to provide more than just tax software for freelancers. We want to give you the personal support and feeling of security that software can't offer. With their actionable assistance, software support and commitment to resolving issues, our Tax Coaches provide personalised guidance to help you manage your taxes with confidence.
By leveraging their expertise and the Accountable software, you gain a better understanding of tax regulations and don't have to be afraid of mistakes.
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Author - Tino Keller
Tino Keller is the Co-founder behind Accountable, driven by a mission to revolutionize how freelancers, self-employed professionals, and small business owners manage their taxes.
Who is Tino ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
Chiara Marradi
10/05/2026
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
Sumit Tewary
01/12/2024
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
Dean Osborne
05/06/2023
Everything was great! All my questions were answered quickly and in a friendly manner.
Wenzeslawa Wegener
11/05/2026
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
Jeffrey Humble
12/01/2026
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
Sergio Barbarino
13/04/2026
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Norma
06/04/2026
Fast and careful answers from Alina. Top service. Thank you.
Anonymous
06/04/2026
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
Janina Arsenjeva
10/04/2026
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.
Anonymous
12/03/2026
