Data security at Accountable

'How do you make sure my data is save?', 'What measures do you take to make Accountable breach-free?', 'Is my data encrypted?' Those are questions we hear quite often - and rightly so! After all, users provide very personal information and financial details to do their taxes and accounting with Accountable. So here you learn how we ensure the security of your data.

This is how we secure your data and privacy

Accountable cannot succeed without the trust of our users. That's why we do everything we can to protect your data. For us, it's without question that only the Finanzamt gets your needed data. That's why we have a strict security procedure to secure your privacy and your data in the app. What does that mean exactly? We use recognized security standards like the 256-Bit SSL certificate to encrypt your confidential data. We also have a PSD2 license under the supervision of the German Federal Financial Supervisory Authority (BaFin) in Bonn (Richtlinie (EU) 2015/2366).

External and internal audits

Accountable is regularly audited and subject to strict reporting requirements. Therefore, official penetration tests are conducted every year by external companies. Thus, all applications and systems are audited and tested for security against hacker attacks. In addition, we regularly perform internal security checks. ➡️ If you want to know more about how we make sure your data is correct and the app computes your taxes, click here!

How we protect your account information

We strictly adhere to banking industry procedures for data management and encryption. All data transfers as well as our drives are encrypted. Of course, we also only work with official and reliable banks. Also with our banking API finAPI we guarantee the highest security of your bank account link. The provider from Munich belongs to SCHUFA and is considered an established software for financial service providers like Accountable.

How we protect your app login

Your password

Simple encryption is not enough for us given the sensitivity of your data in Accountable. Therefore, we use the methods of password hashing and salted passwords. By storing your password as a hash, it is converted into a string of characters and symbols that is very difficult to decrypt. Because once converted into a hash, it cannot be recovered. Furthermore, we salt your hashed password on top of that. This means that an additional random combination of numbers and digits is added, which is generated individually and randomly for each user. This method ensures a higher level of data protection.

Biometric Login

As an alternative to a password, you can log in to your app using fingerprint and facial recognition. These unique biological features are very difficult to copy or steal.

Our team is here for you

We not only support you free of charge with all your questions about taxes and self-employment. Even if you have specific questions about the storage or deletion of your data, you can always reach us. We are happy to help via LiveChat or telephone.

Curious now?

Check out our tax tools and free templates like our tax calculator!

Selbstständig starten, ohne Steuerfehler

Der komplette Leitfaden für die ersten 12 Monate - von Steuerberatern geprüft

Kostenlos herunterladen

Author - Sophia Merzbach

Sophia has been a key member of the Accountable team for many years, bringing a unique blend of journalistic precision and in-depth tax expertise to her work.

Who is Sophia ?

Did you find what you were looking for?

An overview of the different tax classes

How much income tax is deducted from your income is largely determined by your tax class. There are ...

Income tax for freelancers – how much tax do I have to pay in Germany?

Working as a self-employed professional has many advantages: You are your own boss and you can choos...

What is the Reverse Charge procedure and how does it apply to you?

Working with international clients can be tricky, depending on where exactly they’re located, whet...

Hear it straight from our users

4.7

5.300 reviews

App Store

4.6

4.580 reviews

Google Play

4.9

484 reviews

Reviews.io

They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.

Chiara Marradi

10/05/2026

This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.

Sumit Tewary

01/12/2024

UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!

Dean Osborne

05/06/2023

Everything was great! All my questions were answered quickly and in a friendly manner.

Wenzeslawa Wegener

11/05/2026

This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.

Jeffrey Humble

12/01/2026

The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.

Sergio Barbarino

13/04/2026

The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.

Norma

06/04/2026

Fast and careful answers from Alina. Top service. Thank you.

Anonymous

06/04/2026

In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!

Janina Arsenjeva

10/04/2026

They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.