They always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
We recommend uploading one of the following PDF documents:
1. Tax assessment notice (Belgium)
Must be the original PDF downloaded from MyMinfin
Issued by the Belgian tax authorities
Must be less than 2 years old
The document usually contains 5 to 6 pages — you must upload the full PDF
👉 We’ve added an example below so you can easily recognize it.

⚠️ The example only shows the first page, but you must upload the complete document.
💡 Just started working or recently became self-employed?
You can still upload your latest tax assessment notice, even if it shows little or no income (e.g. €0). This is sufficient.
2. Payslips (last 3 months)
Your most recent salary slips in PDF format
Must cover the last 3 months
If you don’t have the preferred documents, you can also upload PDF versions of one of the following:
VAT returns (recent periodic declarations)
Proof of social security contributions
Issued invoices (typically covering the last 3–6 months)
Bank statements showing regular personal income (last 3–6 months)
All documents must be PDF files (‼️ Screenshots and/or blacked-out files will be rejected)
Make sure the document is clear and fully visible
The name on the document must match your Accountable Banking account
Only one document is required
If it's requested, you will receive an email with a secure link where you can upload the requested document. It's not asked in all cases
Can’t find the link anymore? Feel free to contact the support team; we’ll help you access it again!
Once you upload your document, Swan will review it as part of your application.
As this is a regulatory check, the review is handled directly by Swan.
If you have any doubts about which document to upload, you can always contact the Accountable Banking team — we’re happy to help 🙌
Der komplette Leitfaden für die ersten 12 Monate - von Steuerberatern geprüft
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Author - Sophia Merzbach
Sophia has been a key member of the Accountable team for many years, bringing a unique blend of journalistic precision and in-depth tax expertise to her work.
Who is Sophia ?Thank you for your feedback!
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Read moreThey always answer right away to any question I have, they provide clear answers, and they are very patient even when I struggle to understand. They try to explain in different ways. They are very helpful, responsive and friendly.
This is an amazing application with great support on issues. In short as in day I am addicted to it (in a positive way). I myself is from IT project management and the way they have captured the user requirement, it’s phenomenal.
UI is great. Feature packed and very easy to use. The team at Accountable were VERY quick to respond and their team of technicians soon had a fix in place. Very happy with the level of service so far. Thumbs up from me!
Everything was great! All my questions were answered quickly and in a friendly manner.
This program is a lifesaver, and it is always improving. Plus, it has an AI chat feature that is actually useful.
The coaching session on tax management was excellent, good material, excellent explanations and very insightful. Combined with the AI I never feel alone with Accountable.
The availability of your team to help and guide people to understand their finances better is what really makes Accountable valuable. While the AI is able to give answers to most basic questions, specific scenarios need counsel from a human which your team performs beautifully.
Fast and careful answers from Alina. Top service. Thank you.
In the world where everyone seems to be out to get small entrepreneurs and overwhelm them with new rules, more taxes and reporting obligations, Accountable often feels like the one steady partner that actually wants you to succeed, providing quick, clear and personalised support. Thank you!
They always answer for questions wherever is via direct e-mail or through app. If they can’t answer fully they will forward you to the right place. Documents were always prepared well and ready to send further to government. Everything is intuitive in the app and easy to sort out even for someone completely green in this field.