{"id":15535,"date":"2026-09-29T03:30:54","date_gmt":"2026-09-29T01:30:54","guid":{"rendered":"https:\/\/www.accountable.de\/help-center\/my-income-tax-prepayments-were-not-received-by-the-fps\/"},"modified":"2026-09-29T03:30:54","modified_gmt":"2026-09-29T01:30:54","slug":"my-income-tax-prepayments-were-not-received-by-the-fps","status":"publish","type":"help_center","link":"https:\/\/www.accountable.de\/en\/help-center\/my-income-tax-prepayments-were-not-received-by-the-fps\/","title":{"rendered":"My income tax prepayments were not received by the FPS"},"content":{"rendered":"<h1 class=\"font-degular\" id=\"h_intro01\">\ud83d\udca1 <b>How the structured communication for your advance payments works<\/b><\/h1>\n<p class=\"no-margin font-inter\">When you make an advance payment, the FPS Finances does not identify you by your name, but by the structured communication used for the payment. That communication is generated from your national registry number, so it alone determines which taxpayer the payment is attributed to.<\/p>\n<hr>\n<h2 class=\"font-degular\" id=\"h_4712d54db5\">\u26a0\ufe0f <b>What can go wrong<\/b><\/h2>\n<p class=\"no-margin font-inter\">If an error slipped into one of the digits of your national registry number, the structured communication that was generated can be technically valid while actually corresponding to a different taxpayer. In that case, the payment does leave your account, but it may have been attributed to someone else.<\/p>\n<div class=\"intercom-interblocks-table-container\">\n<table role=\"presentation\" style=\"border: 1px solid #c6c9c0;border-radius: 6px;border-collapse: separate;border-spacing: 0\">\n<tbody>\n<tr>\n<td style=\"background-color: #e3e7fa80;padding: 8px\">\n<p class=\"intercom-align-center no-margin font-inter\">\u2139\ufe0f <b>Your money is not lost.<\/b> It is a matter of reattributing the payment to the right taxpayer, which the FPS can do once your file has been checked.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<hr>\n<h2 class=\"font-degular\" id=\"h_843fbab875\">\ud83d\udc49 <b>How to check<\/b><\/h2>\n<ol>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Check your national registry number in Accountable.<\/b><\/p>\n<p class=\"no-margin font-inter\">\u2192 Open your <a href=\"https:\/\/web.accountable.eu\/settings\/personalDetails\" target=\"_blank\" class=\"intercom-content-link font-inter\">account settings<\/a> and make sure your national registry number is entered correctly. Correct it if needed, so that your next payments use the right structured communication.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Check your payments on MyMinfin.<\/b><\/p>\n<p class=\"no-margin font-inter\">\u2192 Log in to <a href=\"https:\/\/eservices.minfin.fgov.be\/myminfin-web\/pages\/private\/payments?openFragment=eva\" target=\"_blank\" class=\"intercom-content-link font-inter\">MyMinfin<\/a> to confirm that your advance payments were recorded under your name.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>Contact the FPS if something is missing.<\/b><\/p>\n<p class=\"no-margin font-inter\">\u2192 If a payment does not appear or was not attributed correctly, get in touch with the Advance Payments Department of the FPS Finances. For payments made in 2026, a correction is still possible, so report them without waiting too long.<\/p>\n<\/li>\n<\/ol>\n<hr>\n<h2 class=\"font-degular\" id=\"h_eb50cde40b\">\ud83d\udcc4 <b>What information to send the FPS<\/b><\/h2>\n<p class=\"no-margin font-inter\">When you contact the FPS, explain that you noticed a material error when making your advance payments, linked to an issue with how the structured communication was generated. To let them analyse your file, ideally send them:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">your national registry number;<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">the incorrect structured communication you used;<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">the dates and amounts of the payments made with that communication;<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">the bank account the payments were made from;<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">preferably, a bank statement or a screenshot of the corresponding debit.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">On that basis, the FPS can check your situation and confirm the correct structured communication to use for your next payments.<\/p>\n<hr>\n<h2 class=\"font-degular\" id=\"h_e90ad3c30a\">\ud83d\udcb3 <b>How to reach the Advance Payments Department<\/b><\/h2>\n<p class=\"no-margin font-inter\">You can reach them through the form in MyMinfin, in the advance payments section, or by email at <a href=\"mailto:rec.vers.anticipes@minfin.fed.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">rec.vers.anticipes@minfin.fed.be<\/a> or <a href=\"mailto:ontv.voorafbetalingen@minfin.fed.be\" target=\"_blank\" class=\"intercom-content-link font-inter\">ontv.voorafbetalingen@minfin.fed.be<\/a>.<\/p>\n<hr>\n<p class=\"no-margin font-inter\">Any questions? We&#8217;re here in the chat \ud83d\ude0a<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to check that your advance payments were correctly recorded under your name at the FPS, and what to do if they weren&#8217;t.<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[406,370],"class_list":["post-15535","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>My income tax prepayments were not received by the FPS | Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.de\/en\/help-center\/my-income-tax-prepayments-were-not-received-by-the-fps\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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