{"id":15483,"date":"2026-09-25T03:31:03","date_gmt":"2026-09-25T01:31:03","guid":{"rendered":"https:\/\/www.accountable.de\/help-center\/what-is-the-accountable-banking-cashback-program\/"},"modified":"2026-09-30T03:30:56","modified_gmt":"2026-09-30T01:30:56","slug":"what-is-the-accountable-banking-cashback-program","status":"publish","type":"help_center","link":"https:\/\/www.accountable.de\/en\/help-center\/what-is-the-accountable-banking-cashback-program\/","title":{"rendered":"What is the Accountable Banking Cashback Program?"},"content":{"rendered":"<h2 class=\"font-degular\" id=\"h_6c8505d757\">Overview<\/h2>\n<p class=\"no-margin font-inter\">With the <b>Accountable Banking Cashback Program<\/b>, you can earn cashback when you pay with your Accountable Banking card. \ud83d\udcb3\u2728<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">Your cashback is calculated automatically based on your eligible card purchases.<\/p>\n<p class=\"no-margin font-inter\">The amount you can earn depends on your Accountable plan:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>All Accountable Banking users:<\/b> Earn <b>0.5% cashback<\/b> on eligible card purchases, up to <b>\u20ac10 per calendar month<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>MAX users:<\/b> Choose one category and earn <b>5% cashback<\/b> on eligible purchases in that category, with a combined cashback limit of <b>\u20ac25 per calendar month<\/b>.<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Cashback is available for both <b>physical and virtual card payments<\/b>.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_84cd6d57d6\">How much cashback can I earn?<\/h2>\n<h2 class=\"font-degular\" id=\"h_61033c04ff\">All Accountable Banking users<\/h2>\n<p class=\"no-margin font-inter\">You can earn:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>0.5% cashback<\/b><\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">On eligible card purchases<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Up to <b>\u20ac10 per calendar month<\/b><\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_0cc3d719a3\">MAX users<\/h2>\n<p class=\"no-margin font-inter\">As a MAX user, you can choose one cashback category and earn:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>5% cashback<\/b> on eligible purchases in your selected category<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\"><b>0.5% cashback<\/b> on other eligible purchases<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Up to <b>\u20ac25 cashback in total per calendar month<\/b><\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">The \u20ac25 limit is a combined monthly limit for both your regular and boosted cashback.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_0e7c4f947d\">\ud83d\udecd\ufe0f Which purchases are eligible?<\/h2>\n<p class=\"no-margin font-inter\">Cashback is earned on <b>eligible card purchases once they have been settled<\/b>.<\/p>\n<p class=\"no-margin font-inter\">Both of the following can be eligible:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Payments with your <b>physical card<\/b><\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Payments with your <b>virtual card<\/b><\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Cashback is not calculated when a payment is still pending. It is added once the transaction has been successfully settled.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_c573202525\">\ud83d\udeab Which transactions are not eligible?<\/h2>\n<p class=\"no-margin font-inter\">The following transactions do not earn cashback:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">ATM withdrawals<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Gambling and betting transactions<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Bank transfers<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Direct debits<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Fees<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Declined transactions<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Reversed or cancelled authorisations<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"font-degular\" id=\"h_320b228e90\">\ud83d\ude80 What are the MAX cashback categories?<\/h2>\n<p class=\"no-margin font-inter\">MAX users can choose <b>one active category<\/b>:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\ud83c\udf7d\ufe0f Restaurants<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\ud83d\udcbb Software<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\ud83d\ude86 Transportation<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\u26fd Petrol<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\ud83d\udd28 Construction<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">\ud83d\udce3 Advertising<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">The 5% cashback rate is applied to eligible purchases within your selected category.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_b4a12b0ed4\">\ud83c\udfaf How do I choose my cashback category?<\/h2>\n<p class=\"no-margin font-inter\">As a MAX user, you can select <b>one active cashback category at a time<\/b>.<\/p>\n<p class=\"no-margin font-inter\">Your selected category receives the <b>5% cashback rate<\/b> when eligible purchases are made.<\/p>\n<p class=\"no-margin font-inter\">If you are choosing a category for the first time, the boost starts once your category has been selected.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_3e1dc62bcd\">\ud83d\udd04 Can I change my cashback category?<\/h2>\n<p class=\"no-margin font-inter\">Yes, you can change your category.<\/p>\n<p class=\"no-margin font-inter\">However, if you already have an active category, any change will take effect <b>at the beginning of the next calendar month<\/b>.<\/p>\n<p class=\"no-margin font-inter\">Your current category remains active until then.<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\u203c\ufe0fYou can only have <b>one active category at a time<\/b>.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_53f49e11ec\">\u23f3 When is cashback calculated?<\/h2>\n<p class=\"no-margin font-inter\">Cashback is calculated once an eligible card transaction has been <b>settled<\/b>.<\/p>\n<p class=\"no-margin font-inter\">You can see:<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">How much cashback an eligible transaction has earned<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Your cashback activity as you continue using your card<\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">A transaction counts towards the month in which it is settled.<\/p>\n<p class=\"no-margin font-inter\">For example, if you make a purchase on January 31 but the transaction settles on February 2, it will count towards your <b>February cashback<\/b>.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_5eccb02840\">\ud83d\udcb6 When is cashback paid?<\/h2>\n<p class=\"no-margin font-inter\">Your cashback is paid to your <b>Accountable Banking balance<\/b> on the <b>1st day of the following calendar month<\/b>.<\/p>\n<p class=\"no-margin font-inter\">If the 1st falls on a weekend, the payout will be made on the following Monday.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_6fa7861bf0\">\ud83d\udcca What happens when I reach my cashback limit?<\/h2>\n<p class=\"no-margin font-inter\">Once you reach your monthly cashback limit, you will not earn additional cashback for the rest of that month.<\/p>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Regular users: <b>\u20ac10 per calendar month<\/b><\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">MAX users: <b>\u20ac25 per calendar month<\/b><\/p>\n<\/li>\n<\/ul>\n<p class=\"no-margin font-inter\">Your limit resets at the beginning of every new calendar month. Unused cashback does not roll over.<\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_8d3c4aaa2d\">\ud83d\udccc Good to know<\/h2>\n<ul>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cashback is calculated automatically by <b>Accountable<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cashback is available for eligible <b>physical and virtual card purchases<\/b>.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cashback rates and monthly limits depend on your Accountable Banking plan.<\/p>\n<\/li>\n<li class=\"font-inter\">\n<p class=\"no-margin font-inter\">Cashback is paid monthly to your Accountable Banking balance.<\/p>\n<\/li>\n<\/ul>\n<h2 class=\"font-degular\" id=\"h_ae7aebbb7d\">Terms and Conditions<\/h2>\n<p class=\"no-margin font-inter\">You can find the terms and conditions for the Accountable Banking Cashback Program <a href=\"https:\/\/accountable.notion.site\/Cashback-on-card-spend-Terms-Conditions-3d4765fa796680cd8467e2bf7f2305fe\" target=\"_blank\" class=\"intercom-content-link font-inter\">here<\/a>. <\/p>\n<p class=\"no-margin font-inter\">\n<h2 class=\"font-degular\" id=\"h_39eddbf261\"><b>Need help?<\/b><\/h2>\n<p class=\"no-margin font-inter\">If you have any questions about the new cashback program, please contact our Support Team; we are happy to help! \ud83d\ude80<\/p>\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\n<p class=\"no-margin font-inter\">\n","protected":false},"excerpt":{"rendered":"<p>Overview With the Accountable Banking Cashback Program, you can earn cashback when you pay with your Accountable Banking card. \ud83d\udcb3\u2728 Your cashback is calculated automatically based on your eligible card purchases. The amount you can earn depends on your Accountable plan: All Accountable Banking users: Earn 0.5% cashback on eligible card purchases, up to \u20ac10 [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","help_label":[412,424],"class_list":["post-15483","help_center","type-help_center","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is the Accountable Banking Cashback Program? | Accountable<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accountable.de\/en\/help-center\/what-is-the-accountable-banking-cashback-program\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is the Accountable Banking Cashback Program? | Accountable\" \/>\n<meta property=\"og:description\" content=\"Overview With the Accountable Banking Cashback Program, you can earn cashback when you pay with your Accountable Banking card. \ud83d\udcb3\u2728 Your cashback is calculated automatically based on your eligible card purchases. 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